Useful Contacts

Chastleton0191 3846171
Ambulance Emergency999
University Hospital of North Durham
(Dryburn Hospital)
0191 3332333
Chester-le-Street Hospital0191 3876301
Shotley Bridge Hospital01207 594444
Newcastle Hospitals (RVI, General, Freeman)0191 2336161
Washington Hospital0191 4151272
Sunderland Hospitals (Royal & Eye Infirmary)0191 5656256
Durham City Police999 or 101
Healthwatch County Durham 0800 347039
NE NHS Independent Advocacy Service 0808 8023000
Social Care Direct Contact Centre03000 267 979
Citizens Advice Bureau0191 3842638 or 0300 323 1001
Durham & Chester-le-Street Carers Support0300 005 1213 or 0191 387 1991
Samaritans116 123
Registrar For Births, Marriages & Deaths03000 260000
Genito Urinary Medicine0191 3332660/2661
Patient Advice & Liaison Service (PALS)PALS Contact Details

Care & Support in Durham

Locate is a new website containing a wide range of care and support products and services with a range of costs, some are even free!

You can find everything from leisure and community activities to products and services that can help you to live as independently as possible.

Care and support includes the help given by family and friends, as well as help provided by other organisations, including the council.

Locate offers options to support you at home such as help with odd jobs, everyday living aids, equipment to make life easier and home care. It includes voluntary services, support for carers, day care opportunities and residential care information. You’ll also find options to keep you active and involved such as clubs, sports and social activities.

Updated regularly, Locate includes services and activities in your area and across County Durham.

Rollercoaster Support Group – for parents and carers who are supporting a child of young person with any kind of emotional or mental health problem.

Rollercoaster Support Group

Healthwatch – Your health and social care champion