Patient Rights and Responsibility
The practice tries to ensure all patients receive prompt and effective care. The practice team takes the subject of patient confidentiality very seriously. Young people (over 16 years of age) should telephone for test results themselves, as they will not be given to parents. Patients are expected to show courtesy to all staff and to cancel appointments they no longer require
Violent & Aggressive Patients
The practice has a policy of zero tolerance. Such patients will be automatically removed from the practice list.
Your Records
We increasingly find that the best way to keep your records up to date and immediately accessible to the healthcare professionals at the practice is to keeps these on our own secure medical computer system called EMIS.
Under the provision made by the Data Protection Act, you are perfectly entitled to ask us for access to your computerised and paper medical record.